@article{computics_2,
  title={{Chatbots and Customer Experience: Evaluating Impact, Effectiveness, and Future Trends}},
  author={{}},
  journal={{Impact in Computics}},
  volume={{1}},
  year={{2025}},
  doi={{https://doi.org/10.65500/computics-2025-002}},
  url={{https://www.impaxon.com/computics/1/2}}
}